What this policy covers
This policy covers the Elevasent marketing website and its interactive preview. It does not describe data processing in a deployed Elevasent agent or a customer’s production workspace.
When you use the website
The demo uses sample devices and runs in your browser. It does not connect to your PC, read your device inventory or record real approval events. The time estimator and pilot brief also run locally.
Like most websites, our web server records standard technical information, such as your IP address, browser type, the pages requested and the time of the request, in server logs. These logs are used to deliver and secure the website and are kept only for a limited period. See our Cookies page for what is stored in your browser.
When you use the live chat
The live chat is provided through Chatwoot and only loads if you accept chat cookies in the cookie banner. When you use it, the messages you write, any name or email you choose to share, and technical details such as your browser and the page you are on are sent to our Chatwoot workspace so the OMITECH team can reply. Chatwoot cookies keep your conversation available when you move between pages or return later.
Conversations are kept as needed to answer your question and follow up. You can withdraw your consent at any time under “Cookie settings” at the bottom of each page.
When you contact us
When you send the contact form, the website server receives the name, work email, company, device range, topic and message you entered and forwards them by email to the OMITECH contact team. The form is not saved to a website database. If the server cannot send the message, the page prepares an email draft instead, which you can review and send from your own email app.
The team may use your message to answer your question, discuss a rollout and follow up on the enquiry. Email providers handle delivery. An enquiry does not automatically subscribe you to a mailing list.
Retention and your choices
This website does not store a copy of your form submission. To limit spam, the server keeps a one-way hash of your IP address for up to one hour, then deletes it. Sent messages may be kept in the receiving mailbox as needed to deal with the enquiry and meet relevant record-keeping obligations.
Contact the team to ask about the information in your correspondence or request access, correction or deletion where applicable. Please avoid including passwords, secrets or other people’s personal information in your message.
Privacy contact
For questions about this website or information you have sent, email [email protected] with “Elevasent privacy enquiry” in the subject.